FAQs

1. Does your FREE Shipping offer also apply to custom printed orders?
2. How long does it take to process and ship custom printed orders?
3. Are there any one-time set-up charges?
4. How much is the cost to print each garment?
5. Is there a minimum order?
6. Can you print our logo?
7. Where can our logo be printed on the garment?
8. Can I place orders for custom printed garments online?
9. Who can I contact if I have more questions?

1) Does your FREE Shipping offer also apply to custom printed orders?
As long as the merchandise total of your order is $ 750. or more, we will ship your order via FedEx Ground free of charge. Custom printed orders with a merchandise total less than $ 750. are charged a flat-rate shipping charge of $ 20. We reserve the right to charge shipping charges on Net 30 orders.

2) How long does it take to process and ship custom printed orders?
Custom printed orders typically ship in 3-7 working days. Because we print in-house, we can offer 2 Day Turn-Around on most items (the order would ship 2 working days after payment is made). An additional rush charge will apply. Call for details.

3) Are there any one-time set-up charges?
Yes. There is a $ 30 one-time charge per color. Art charges may apply if vector (print-ready) artwork is not provided. There are no set-up or art charges on exact re-orders.

4) How much is the cost to print each garment?
The cost depends on the quantity of items ordered and the number of ink colors being printed. Please call or e-mail Customer Service for a quote. 1-888-554-4849 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

5) Is there a minimum order?
Yes. The minimum order for custom printed orders is typically 36 pieces for a one color design. There are sometimes exceptions made on higher priced items.

6) Can you print our logo?
Yes. If you don’t have camera-ready artwork, we can take your logo and prepare it for printing. Additional art charges may apply if the logo is very complex.

7) Where can our logo be printed on the garment?
Your logo can be printed on the front, sleeve or full back of the garment. Most custom printed orders are printed on the left chest or the full back.

8) Can I place orders for custom printed garments online?
No. Custom printed orders must be called in or emailed.

9) Who can I contact if I have more questions?
Call Glenn at 1-888-554-4849 or e-mail him at

Embroidery FAQ's

1. Does your FREE Shipping offer also apply to custom embroidered orders?
2. How long does it take to process and ship custom embroidered orders ?
3. Are there any one-time set-up charges?
4. How much is the cost to embroider each garment?
5. Is there a minimum order ?
6. Can you embroider our logo ?
7. Where can our logo be embroidered on the garment ?
8. Can I place orders for custom embroidered garments online?
9. Who can I contact if I have more questions ?

1) Does your FREE Shipping offer also apply to custom embroidered orders?
As long as the merchandise total of your order is $ 750. or more, we will ship your order via FedEx Ground free of charge. Custom embroidered orders with a merchandise total less than $ 750. are charged a flat-rate shipping charge of $ 20. We reserve the right to charge shipping charges on Net 30 orders.

2) How long does it take to process and ship custom embroidered orders?
Custom embroidered orders usually ship in 10 working days.

3) Are there any one-time set-up charges?
Yes and no. If we are embroidering your logo, there is a one-time set-up charge that varies depending on the complexity of the logo.
Most logos are set-up for between $ 75 - $95. If we are just embroidering your company name is basic block or script lettering, then there would not be any set-up charges. There are no set-up charges on exact re-orders.

4) How much is the cost to embroider each garment?
The cost depends on the quantity of items ordered and the number of stitches in the design. Most logos would add $ 5.00 - $ 7.00 to the cost of the garment. Please call or e-mail Customer Service for an exact quote. 1-888-554-4849 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it

5) Is there a minimum order?
No. We try to stick to a minimum order of 12 pieces, however we can embroider smaller quantities upon request.

6) Can you embroider our logo?
Yes. If you don’t have camera-ready artwork, we can take your logo and prepare it for embroidery. Additional art charges may apply if the logo is very complex.

7) Where can our logo be embroidered on the garment?
Most logos are embroidered on the left chest of the garment. Baseball caps can be embroidered both on the front and back of the cap.

8) Can I place orders for custom embroidered garments online?
No. Custom printed orders must be called in, faxed or e-mailed.

9) Who can I contact if I have more questions?
Call Glenn at 1-888-554-4849 or e-mail him at